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    • Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
    Created with Sketch. See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
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    Lacerte update

    ReneeMc
    Level 1
    ‎02-20-2024 07:09 PM

    The download appears to be stuck.  Running for nearly an hour.

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    4 Comments 4
    sjrcpa
    Level 15
    ‎02-20-2024 07:51 PM

    It happens sometimes.

    Close the program, maybe reboot, and try again.

    The more I know, the more I don't know.
    Reply
    Strongsilence-CPA
    Level 10
    ‎02-21-2024 07:41 AM

    This happened to me more times than I cared for in Tax Season 2022. I decided to buy the Hosted product and have been happy ever since. They do downloads for me.

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    pamdory
    Level 8
    ‎02-21-2024 08:43 AM

    This usually works for me.  There's also something in the Tool Hub that helps, but I don't remember what it's called.

    I encountered this a lot last year and found if I first run updates on the newest (also fastest) workstation in my network I have no problems.  

    Reply
    User FIDO 61
    Level 8
    ‎02-21-2024 03:22 PM

    Three words. Lacerte Tool Hub

    After installation of the Hub. Choose Install and WebSetup/force .. that'll get your updates flowing. 

    ♫ So if you ask me and I don't tell you
    Bet your sweet bottom dollar I lied ♪
    Reply
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