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    • Created with Sketch. See what's trending for the upcoming tax season. View Lacerte Hot Topics.
    Created with Sketch. See what's trending for the upcoming tax season. View Lacerte Hot Topics.
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    Lacerte update

    ReneeMc
    Level 1
    ‎02-20-2024 07:09 PM

    The download appears to be stuck.  Running for nearly an hour.

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    4 Comments 4
    sjrcpa
    Level 15
    ‎02-20-2024 07:51 PM

    It happens sometimes.

    Close the program, maybe reboot, and try again.

    The more I know, the more I don't know.
    Reply
    Strongsilence-CPA
    Level 10
    ‎02-21-2024 07:41 AM

    This happened to me more times than I cared for in Tax Season 2022. I decided to buy the Hosted product and have been happy ever since. They do downloads for me.

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    pamdory
    Level 8
    ‎02-21-2024 08:43 AM

    This usually works for me.  There's also something in the Tool Hub that helps, but I don't remember what it's called.

    I encountered this a lot last year and found if I first run updates on the newest (also fastest) workstation in my network I have no problems.  

    Reply
    User FIDO 61
    Level 8
    ‎02-21-2024 03:22 PM

    Three words. Lacerte Tool Hub

    After installation of the Hub. Choose Install and WebSetup/force .. that'll get your updates flowing. 

    ♫ So if you ask me and I don't tell you
    Bet your sweet bottom dollar I lied ♪
    Reply
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