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Lacerte Program Error ITIN

Drphibes
Level 7

I have a client who has a spouse who just obtained her ITIN.  I have seen the letter from the IRS.  However, once entered, Lacerte is giving an  error of invalid SS or ITIN.  here is what I get pressing F1 in the program:

The valid range for an Individual Taxpayer Identification Number are as follows: 900-70-0000 through 999-88-9999, 900-90-0000 through 999-92-9999, and 900-94-0000 through 999-99-9999. .The valid range for the ITIN "Area" (the first three number's) is 900 through 999. The valid range for the ITIN "Group" (the second two number's) is 70 through 88, 90 through 92, and 94 or above. The valid range for the ITIN "Serial" (the last four number's) is 0000 through 9999.

This is incorrect per the IRS.  There is a group of 50 to 65 missing in the program for the middle 2 digits of the ITIN Lacerte needs to update the program.  Have State returns to e-file.

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3 Comments 3
sewcpa
Level 5

In ProSeries we are able to "uncheck" the Intuit error checking and send the returns to IRS anyway.

Will that work in Lacerte?

[For us it is last step before sending the efile from EFILE database]

Drphibes
Level 7

Yes, that option is available for some things.  I'll try it.

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Drphibes
Level 7

Well, so much for that idea.  The e-file will not proceed despite crossing out the diagnostic error without the Federal error being fixed as a copy of the Federal return has to accompany the State one I am e-filing.  The problem the client is living in Japan and I'm not.  Intuit needs to fix this.  No reply yet from the service request sent 4 days ago.  Sad now...

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