2024 hangs on Update

[jerry]

So I know Lacerte is now supposed to "auto update" in the background.

But since I hadn't seen any 2024 updates in a while, I tried the old way:  Tools/Update

I see some text flashing by, then (on a tiny area in the middle of my screen) is a fragment of text that seems to be changing.  The entire program is hund, and I need Task Manager to end it.

Anyone else seeing this?  Are we not supposed to check for updates manually any more?

[Drphibes]

Yes,  I spend most of my year overseas and in the last couple of months I have had the updates hang until I had to kill it.  What worked for me is turning on a VPN (I use NORD) and the update goes smoothly.  Hope this helps.

[George4Tacks]

"Are we not supposed to check for updates manually any more?" YES, but I am not seeing updates applied yet. I went so far as to uninstall the program and do a new FORCE install and it did not seem to update. The program thinks it updated, but shows the latest version as the first release. I am just going to be patient and they will get it going, but there is nothing I have to use the program for RIGHT NOW. I am fiddling with my own return, just to see if they have their stuff together. We have a while before the crunch and I trust they will have it ready for us. 

[lshCPA]

Mine won't update either.  I'm on version 45.0004.