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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. View Lacerte Hot Topics.
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- Re: 5500 efile with e-sig
5500 efile with e-sig
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BarbKB
Level 1
10-15-2020
04:32 PM
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We have never used e-signature before and only have this one 5500 to prepare and file. We got a "complete" on getting the e-sig for the EFAST2 but the return is locked. When I try to e-file the 5500 there is an exception ATEException Message that "the bft.us.8955ssa and instance tax failed". I have no idea what this is. Can someone help? I've been on hold to Lacerte for 2 hours and haven't been able to speak with anyone yet. I don't know if it has to do with the return being locked or not, but if I try to unlock it, it says I need to clear the e-sig request. That doesn't seem like a good idea.
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Sally88
Level 1
02-24-2021
02:28 PM
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Did you ever get an answer to this? We are having the same issue.
