Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- 5500 efile with e-sig
5500 efile with e-sig
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
BarbKB
Level 1
10-15-2020
04:32 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
We have never used e-signature before and only have this one 5500 to prepare and file. We got a "complete" on getting the e-sig for the EFAST2 but the return is locked. When I try to e-file the 5500 there is an exception ATEException Message that "the bft.us.8955ssa and instance tax failed". I have no idea what this is. Can someone help? I've been on hold to Lacerte for 2 hours and haven't been able to speak with anyone yet. I don't know if it has to do with the return being locked or not, but if I try to unlock it, it says I need to clear the e-sig request. That doesn't seem like a good idea.
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
1 Comment 1
Sally88
Level 1
02-24-2021
02:28 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Did you ever get an answer to this? We are having the same issue.
