Welcome back! Ask questions, get answers, and join our large community of tax professionals.
cancel
Showing results for 
Search instead for 
Did you mean: 

program freezing up

fgt
Level 2

After downloading the latest update to Lacerte earlier today, May 9, 2023, the program  locks up when viewing the missing data report. Is anyone else having this same problem? If so, were you able to fix it and how?

0 Cheers
2 Comments 2
pamdory
Level 8

I wasn't able to recreate this problem.  I checked two returns with missing data, one was marked for missing mortgage insurance on schedule A and the other was marked for missing dividends.  Both went to forms and back without problem. 

Maybe it has to do with the particular field you were going to?

0 Cheers
TO_EA
Level 3

I've had random delays in the program where it says (not responding) this entire season.

0 Cheers