Phone support closed today 10/21/21?

California CPA · ‎10-20-2021

Does anyone know why the phone support line is closed today? I just tried calling a couple times at 1 pm PST and received an automated message. Per this link they should be open today until 5 pm PST. https://proconnect.intuit.com/community/taxation/help/how-to-contact-lacerte-for-help/00/4691

IRonMaN · ‎10-20-2021

They should be open. But then again, it is International Sloth Day so they could be closed for the holiday..

Slava Ukraini!

IntuitGabi · ‎10-20-2021

No, phone lines should be open. Did you end up getting through @California CPA?

joshuabarksatlcs · ‎10-20-2021

I was on the phone with support two hours ago. Perhaps I talked to the last rep standing.

I come here for kudos and IRonMaN's jokes.

KT and Co · ‎10-21-2021

I had the same problem. When you are in the phone tree, select network system instead of stand alone. I was able to get through to a rep that way.

BobKamman · ‎10-21-2021

Made me wonder what music on hold they play when you select "stand alone." Maybe, "Stand By Me" ?