Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
In anticipation of the upcoming Exempt Org and Texas Franchise deadlines (5/15), we've compiled a list of the most common questions here.
In anticipation of the upcoming Exempt Org and Texas Franchise deadlines (5/15), we've compiled a list of the most common questions here.
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- New User - unable to create
New User - unable to create
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
dnewton72
Level 2
01-11-2021
09:52 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Good morning!
I am the primary Admin on the account, I have been unable to set up a new employee. The invitation request will not complete. I continue to receive the error "Unfortunately our systems are currently experiencing some issues. Please try again later." I have been attempting to set the employee up since last week.
Any assistance is appreciated!!
Dawn
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
1 Comment 1
George4Tacks
Level 15
01-11-2021
11:35 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
I assume you followed the instructions here: https://proconnect.intuit.com/community/manage-access/help/manage-users-for-lacerte/00/4897
Have you set yourself up as administrator?
If you continue to have a problem, you will need to contact support https://proconnect.intuit.com/community/taxation/help/how-to-contact-lacerte-for-help/00/4691
Here's wishing you many Happy Returns
