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- Login email address display when program opens
Login email address display when program opens
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fjkcpa
Level 2
Tuesday
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When I log into the 2024 program there is a display at the top of the monitor showing I am logged in as [email address]. That email address is almost as old as DOS. Where is it coming from and how can I possibly change it? ---fjk
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Kathi_at_Intuit
Moderator
yesterday
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Hi @fjkcpa Nice to see you in the community and thanks for posting about the email displayed and where it is coming from. We recommend contacting Lacerte Support. They would be able to take a look at this with you and help determine where it is coming from.
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lshCPA
Level 3
14 hours ago
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Mine has this as well. It's my old email address before our firm split off from the old firm. It's probably deep within the bowels of the program, The Realm.
Hope you get it figured out & report back. It doesn't seem to affect anything in the program though.
