Welcome back! Ask questions, get answers, and join our large community of tax professionals.
- Topics
- Training
- Community
- Product Help
- Industry Discussions
- User Groups
- Discover
- Resources
Intuit
Virtual · Free
Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
Intuit
Virtual · Free
Elevate 2026
Tax Day isn't the finish line — grow your firm at our two-day virtual conference
Free CPE/CE
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
- Intuit Accountants Community
- :
- Lacerte Tax
- :
- Lacerte Tax Discussions
- :
- Login and password inputs do not appear when trying to login 2019
Login and password inputs do not appear when trying to login 2019
Options
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
davidoshea
Level 1
09-22-2020
08:38 PM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
Tried to login to 2019. Face a blank screen where there had been "login" "passwrod"
Years ago I remember this had to do with Internet Explorer being used as a conduit for the login screen so I thought I would update IE. Instead I am led to "Edge." Still can't login.
What to do? Who to call? Force install does not work. Does not recognize me as administrator even though I am the only user.
Labels
This discussion has been locked.
No new contributions can be made. You may start a new discussion
here
1 Comment 1
George4Tacks
Level 15
09-23-2020
12:42 AM
- Mark as New
- Bookmark
- Subscribe
- Permalink
- Report Inappropriate Content
If FORCE does not work have you tried the new Lacerte Tool Hub https://proconnect.intuit.com/community/help-articles/help/fix-common-problems-and-errors-with-the-l...
If that fails, I would use Windows to uninstall Lacerte. Reboot. Install Lacerte.
Who ya gonna call? Support, but expect to be on hold a Loooong time. https://proconnect.intuit.com/community/taxation/help/how-to-contact-lacerte-for-help/00/4691
Answers are easy. Questions are hard!
