I completed a return yesterday but for some reason I can not launch the 2024 tax program now. I can however launch the 2023.
Hi @Tammy70 Welcome to the community and thanks for posting your first question! We recommend taking a look at this support article:
Using Lacerte Tool Hub to fix common problems and errors
The Lacerte Tool Hub can help resolve many common issues and errors. If the problem persists after trying the Tool Hub, we suggest reaching out to Lacerte Support if you have not already.
We look forward to your continued participation in the community!
What does can't launch mean?
It starts and locks up?
There is no place to click to start the program?
You have clicked a link to a site outside of the Intuit Accountants Community. By clicking "Continue", you will leave the community and be taken to that site instead.