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- Lacerte Appears to Freeze
Lacerte Appears to Freeze
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steven
Level 5
03-03-2021
11:32 AM
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I have seen a few issues recently where when someone goes to Print a return that Lacerte appears to freeze. In actuality there may be a dialog box that is hidden behind Lacerte (and other programs).
If Lacerte freezes, you can try to use the ALT-TAB keys to switch between windows. The window you are looking for will have a 2-dimensional bar code and be a rectangle a few inches or so on each side. If you find it, close it and functionality should return.
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George4Tacks
Level 15
03-03-2021
11:50 AM
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Thank you. I sometimes find it in the lower left hand corner. Very frustrating.
Answers are easy. Questions are hard!
