The software update feature in Lacerte has been absolute garbage this year, and I suspect they're doing this intentionally to force us to pay more for hosting. Every time there's an update, I have to go to the Tool Hub and reinstall the entire program! This is completely unacceptable. And on top of that, Lacerte doesn't have any account managers to whom I can express my frustration; only tech support can help me with my issues. I'll be switching to a different software next year.
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