I have had to use the tool hub more than I care to this year, not to mention a few re-installs.  I used it last night for DMS.  Did the back up, took a while but figured it would fix everything and I would be back at it.  Only problem was, the back up ended up not being there.  I mean, it makes you do a back up for good reason.  To tell you the hell I went through last night and this morning would be an understatement.  Thankfully, we have server backups and were able to restore from there, but, it was not fun.  Whatever you do, don't rely on intuit.  Support basically said.. I don't know.  If we had not had our own server back ups and been doing this for many years and had experience on our side, we would have been sol.  Thanks for the suggestion.