Lacerte 2021

[shoban204]

Is anyone else having issues with opening Lacerte Tax program 2021

[jf_gga]

Was earlier, being prompted "Unable to validate your online credentials". After attempting several changes to the system and ultimately running WebSetup /force from ToolHub....it finally allow the user to log on and opened.

[Stanford65]

Yes, tried just now and then came to here to see if anyone else had trouble with it.

[Ember123]

Lacerte I cannot access the 2021 and 2019 programs and do not have time to sit on the phone with you. Can you get this fixed?  Thank you.

[sonifrank]

I cannot open 2018, 2019 or 2015 with same reason. If you click on What's this? you are sent to a non-existent link.  All other lacerte versions are working fine.

[llhcpa]

Same.  Lacerte, what is the status of this?

[Stacey3339]

Yes, the message is:

Unable to validate your online credentials.

[Intuit_Ruben]

Hello! Please try the steps on this link and let me know if that helps. Thanks! 

https://accountants.intuit.com/community/lacerte-tax-news-updates/discussion/action-required-securit...