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JacqueM
Level 1
3 weeks ago
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My client got into the Intuit portal just fine and went through answering the questions that he knew for sure. Then he began uploading the supporting documentation. He got one document uploaded and, thereafter, every other one he tried to upload got a message saying an error occurred and that he should try again later. Has anyone else heard of this occurring? Any thoughts?
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Kathi_at_Intuit
Moderator
3 weeks ago
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Hi @JacqueM Thanks for stopping by the community and posting. We would recommend contacting Lacerte Support if you have not already. Having your client available during the call will make it easier to troubleshoot the error.
We appreciate your post and look forward to seeing more from you in the community!
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