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    eSignature issues

    pamdory
    Level 8

    Is anyone having issues with eSignature this afternoon?

    It's been working great for me this season, up to this afternoon.  I even sent one this morning after installing today's update.

    But now I get as far as the recipients screen and I can't get past it.  The Next button is gray and I cant see anything that it needs.

    I pay via REP so it's not that I'm out of signatures.  And my REP account was paid two days ago (ouch).

    Any ideas?

     

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    1 Best Answer

    Accepted Solutions
    pamdory
    Level 8

    Never mind.

    The spouse's email address had a space between the first name and "_" that separates it from the last name.  Took that space out and it worked just fine.

    Time for a stronger optical prescription apparently...

    View solution in original post

    1 Comment 1
    pamdory
    Level 8

    Never mind.

    The spouse's email address had a space between the first name and "_" that separates it from the last name.  Took that space out and it worked just fine.

    Time for a stronger optical prescription apparently...