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Dependents Line 5
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Jamie1960
Level 1
03-05-2026
04:47 PM
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I have a client with a dependent son who lived with them in the U.S. all year. I can get boxes 5a and 5b to show a check mark. They also have a dependent parent who lived in the U.S. all year. I can get box 5a to show a check mark. I cannot get box 5b to show a check mark for the dependent parent.
I have called Lacerte 3 times for assistance. No one can seem to help me on this. Any ideas?
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1 Comment 1
Karl
Level 9
03-11-2026
07:11 PM
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I tried replicating this to no avail. Wow! The only place I'd think to send you to is Support, but you mentioned having called them 3x, I'm so sorry. I would try to be very precise and push to get this raised to higher-level Support tech who can realize that this appears to a glitch that needs to be fixed.
*If this (or another answer/reply) solves your problem, please click "Accept as Solution" to get this post out of the "Unanswered" queue of posts.*
