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Continuing to get client in use error message when attempting to lock or unlock client

tkettlercpa
Level 3

Recently I am getting continuing client in use error message when attempting to lock or unclock a client file in 24 Lacerte - this is in all modules and program is installed on my desktop computer. Not a server. I've reinstalled and rebooted the program but the issue remains. This is when using the F4 key.

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PhoebeRoberts
Level 11
Level 11

Right-click the client listing from the main screen (the one with a line for every client). Pick "Remove REP lock." You can now unlock that client.

Dunno why it's doing it now, but I have one that keeps getting stuck that way.