I am getting an error when trying to e-file a fiduciary return with a Louisiana return. It seems like it's the state return that may be causing the error. I ran the CL Pack and that didn't help.
Here is what the error says:
ATEExceptionMessage: Tag AuthenticationHeader\TrustedCustomer\TrustedCustomerCd not found.
+ Unable to render client request. Problem doing efile request for efiling: efiled: fid.la, instanceTag:None
+ Problem processing ef order Type: Efile Auth Header
+ Error Rendering page id# 12732. Electronci Filing taxfield error on container 127232.
+ Tag AuthenticationHeader\TrustedCustomer\TrustedCustomerCd not found.
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Lacerte does not support e-filing of LA fiduciary returns. You will need to paper file the return.
Lacerte does not support e-filing of LA fiduciary returns. You will need to paper file the return.
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