The software runs unbearably slow when connected to the network drive. However when we run the software on all computers on the local drive there is no issues or perceivable slowdown. We have tried removing the firewall and it helped the issue but did not completely resolve the problem. Is there anyone else experiencing the same issues or have tech experience that can help resolve?
This problem is new for 2018 but is affecting all tax year software (2011-2018). This is the first year with noticeable issues. We have been running Lacerte for 12+ years now and this seemed to come out of nowhere.
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Welcome to the community and thank you for asking your first question. When Lacerte is running slowly, this is our goto knowledge base to help resolve it:
Lacerte Program Is Running Slow
https://accountants-community.intuit.com/articles/1862098-lacerte-program-is-running-slow
Also, if it is running fine on the local drive and it is just when running from the network, this usually means that there is an issue between the Workstations and the Server. I would also take a look at this knowledge base for Firewall/Antivirus:
Firewall and Anti-Virus Software Configuration for Lacerte Tax
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