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18415

18415

The following diagnostic is generating:

E-mail address missing. (ref. #18415)

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The client has authorized the State of Georgia to electronically notify the partnership by email regarding updates to its accounts. We have entered the email address in the State Partnership Representative – Miscellaneous section, as well as in all other available fields where an email contact can be provided. However the diagnostic remains. 

Hi @Anonymous216 Nice to see you in the Community, and thanks for posting your first questions. 

We have checked on this diagnostic and it does not clear when entering the email address in Screen 1 Client Information. Please note that the diagnostic is informational and does not stop e-file transmission. 

We do see when the email address is entered in Screen 1 it populates on GA Form 700, page 2. 

We recommend contacting Lacerte Support. They can help verify whether the email address appears in the electronic filing for Georgia. We’ve also submitted this diagnostic to our development team for further review.