puravidapto
Level 7
04-29-2024
06:13 PM
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This appears to be a software bug, follow the steps below to resolve the problem.
- Go to the Amended return input screen.
- Scroll down to the Federal Income Tax Return section.
- The fourth line down is “Spouse SSN on original return when applicable”. Ente the spouse’s SSN in this field.
- Once that is done, click on the Return Actions in the upper right.
- Then click on Customer Support Tools. This will open up a matrix with all the inputs from this screen.
- Scroll to the bottom and hit Edit. Then Continue.
- Then find the line with the code 471. You should see the SSN that you just entered at the end of that line.
- Under the fourth column from the left, STATEID, enter MD.
- Then hit Save in the lower right.
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