@RMeers thanks for letting me know! Here are some steps to try and help the issue:

Follow KB in the slowness KB for hosted

1. logoff
2. hide local drives
3. test

If slow move on to the next steps

1. Find the ProSeries Network 2025 Tools folder
2. Double click the Connected Customer, follow on screen instructions
3. test
4. Same folder, Run repair updates and follow any onscreen instructions. Should start on its own and then they would close the update window once it is done.
5. Run repair updates
6. test