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Is anyone else having issues logging in today? Wondering before I call tech support. I enter my password then a pop up shows "name missing". I have tried to view on website but the account information isn't loading either.
Best Answer Click here
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Same problem here.
I have returns due tomorrow.
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Thanks. I do as well. Hopefully it is fixed soon.
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Same issue with Lacerte, admin accounts don't know any of our products if we log in online. Tech support is swamped, eventually you get a message to keep trying and you'll eventually log in (which I did).
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Yes, I am having this issue with 2023 software. I tried to call tech support and the auto-attendant said they were closed.
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Same for me, and when I click the Account management link on the screen it takes me to a Training Portal. SMFH
♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
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same problem here.
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Thank you. It took SEVERAL attempts but I did finally get logged in as well.
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Same here, and my early year access was removed for no reason. Asking send email to admin to grant me access, but my boss did not got any email
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Yes, the 990 form Return is due tomorrow, May 15, 2025. I called the Office, but it is closed. I tried to increase my PPR, but no one helped.
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I cannot login to Proconnect either
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Yes, Proseries /Intuit - WAKE UP!!!!
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This is across all Intuit Platforms. See https://status.quickbooks.intuit.com/ for QB status.
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1) I just got an email from them "we are aware, yada, yada.
2) FWIW - I was able to log in (Lacerte) with no issue. YMMV
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Same here, I went to task manager, and closed out, and logged in again and it worked.
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Was there a Fix to this? I haven't been able to login to Proseries 2024!
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I kept trying to log in and finally was able to. I had no issues this morning.
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I keep trying and get thee 4 dots spinning.
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Sounds like yesterday's problem is fixed but you found a new problem.
Slava Ukraini!
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Yes its a glitch in the program and fix was to use the Ctrl key + Right click on mouse and select Reload.
Very simple once you know how to fix.
Thanks to support, which I should have called sooner. haha
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Yay for support. That's one in a row for satisfied customers. Let's see if they can keep the streak going. 😀
Slava Ukraini!