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renew software

FRANCISCO1
Level 1

I paid for the renewal of my software, but it does not appear on the dashboard.

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3 Comments 3
IRonMaN
Level 15

Did your payment clear the bank?


Slava Ukraini!
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FRANCISCO1
Level 1

WAS TODAY!! YES

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IRonMaN
Level 15

Somebody else mentioned that yesterday but they didn't mention if their payment had cleared.  I would try downloading the software through your 2023 program (click help at the top of your program and then select download next year's program).  If that doesn't work, you probably are going to need to call support.


Slava Ukraini!
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