Most of the lines do total on the W-3, yes, but there are other withholding items that do not total and we also have clients with multiple states and local jurisdictions that all total as one but we need them totaled separately. They always totaled before so not sure why they are not this year. I am hoping it comes through on an update.
Yes, No totals are being generated only a blank page with no amounts filled in. It's as if they begin each year from scratch instead of just changing the dates as needed within the program.
January 10, 2024 and still no fix. I was on hold for 30 minutes. Reinstalled, per assistant and no change. Now I am on hold for 50 minutes--was to only hold for a few minutes to talk to a technician, but still on hold.
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