25/26 EasyAcct missing general ledger account info

[JCH1]

Hi, just upgraded from 24/25 to 25/26 v2.03 and when we converted our company files, some companies are missing their general ledger account info.  Anyone seen that before?  Any solution is appreciated.

Thanks!

JCH

[mjjjfisher]

Honestly, at this point, nothing surprises me.

How did they go with a fully functional program to this?

We're they hacked?  Sabotaged by exiting employee?

I can't figure it out. 

[cin15]

Read all the different discussions.  Everyone is having serious issues.  No end in sight.  No concern or rush to fix from Intuit.  It is criminal at this point.  How do you sell a product that doesn't work?  

[FRUSTERATED]

Mine is doing the same thing!  Fine on my desktop, missing on laptop.  Both have latest updates.  I am not too enthusiastic about the updates because they seem to be causing more problems!

[Kathi_at_Intuit]

Thank you for the continued feedback.
We have been reviewing all posts and threads regarding the 2025–2026 program to ensure feedback has been reviewed and all concerns captured.
Upcoming update post:
We will be publishing an outlining of what today’s update addresses. That post will serve as the central location for the latest information related to this release, and we will return to this thread to share the link once it is available.
Please centralize feedback:
Once the update post is live, we ask that you share what is working and what is not working directly on that post. Centralizing feedback will help ensure all concerns are captured as efficiently as possible.
Important note:
Today’s update will not resolve all outstanding issues, but it does move us one step closer.
We understand this has been a difficult and frustrating rollout, and we recognize the disruption this has caused. We appreciate your patience and the time you’ve taken to share your feedback. Please watch for the update post for the most current information. 

[Kathi_at_Intuit]

Here is the link to the EasyACCT Release post:

https://accountants.intuit.com/community/easyacct-discussions/discussion/easyacct-release-2025-2-04-...