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Cynthia68
Level 1
08-01-2024
02:13 PM
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I set up EFT for payroll for a client in Easy Acct. I have followed all instructions from set up to transmittal. I did this on 7/17/24. The ACH transaction has still not shown up in the clients bank account. I do not know what to do to fix this issue. Can anyone help?
Thanks!
Cynthia
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3 Comments 3
nickeypoo72
Level 5
08-01-2024
02:24 PM
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Did you upload the NACHA file to the client's bank? I would reach out to the bank and see why they haven't processed the file.
Rpar
Level 3
08-02-2024
03:41 AM
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Cynthia,
NickeyPoo72 is right.
EasyACCT creates a NACHA file aka ACH file which needs to be uploaded to your or your client's bank. This will process the payroll payments to the employees.
Only4Me
Level 3
08-07-2024
09:09 AM
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Does anyone know how to change the NACHA file after you have downloaded it from EasyAcct to your computer? For instance, if the hours were wrong for one employee, I need to change the amount on the NACHA file and don't want to delete the whole file and start again.