Easy Acct Financials Out of Balance

[pcoker]

I am using the custom financials feature and have 8 business that are listed separately but then get combined on one income statement. The one locations cost of goods sold is not being included in the total current income/loss for the month making my balance sheet out of balance. Any help would be greatly appreciated. Thx 

[nickeypoo72]

You will want to go through the Financial Statement Templates to see where the programming error is.  You're probably missing a general ledger account number in one of the equations that will include COGS.   

[pcoker]

Thanks for the response. I have looked everything over and over and can't find any reason why it's not included in the current profit/loss on the B/S. It prints correctly on the P/L - it's 4 line items that create the COGS, but that number isn't being carried forward. 

[nickeypoo72]

Hmm.. maybe try printing out the Custom Financial Statement Design under print reports (Misc) and comparing to another one of the companies to see if there is something different.  I'm not a programmer, so I know I'm not a lot of help.  But I have used the software for 30 years, so we've run across glitches before.  That's probably where I would start.

Otherwise, maybe you don't have those 4 general ledger accounts set up properly?  Sometimes we miss the account type and they won't show up if that's the case.

Good luck!  

[pcoker]

I have done all of that, but will look at it again. I compared it to the other P/L's and it looks the same. I'm so frustrated with EasyAcct that they won't/can't help me. I wish they would have told me before I renewed that they didn't support the custom statements. Like you, I'm certainly not a programmer. JR was the one who helped me in the past, but of course, he no longer works there. EasyAcct apparently didn't have other employees learn from JR. 😞

Again, I appreciate you trying to help. 

[nickeypoo72]

Oh I didn't realize that they don't support the custom statements.  Maybe you need to step away from it for some time and come back to it later.  Go get a snack or play a game on your phone to get your mind cleared.  Maybe when  you look at it a second time, something will stand out to you. You know, just like when a bank rec won't balance and you have to walk away for a bit of time 😉 .

Good luck!  Keep us updated if you figure it out!

[pcoker]

I think you are right, just give it some time and look at it again. Luckily, I can use the edit feature and make the correction so the B/S is in balance. I will keep you posted. Thx

[pcoker]

Hope you had a good holiday. We were out of town, so I haven't had a chance to take another look. I did receive a no reply email from Intuit telling me to review my entries. Thanks for nothing Intuit. 

[nickeypoo72]

Boo 😞  Not surprising response though.  Other thought I had - are all your transaction dates in the current year?  I know it throws the cumulative general ledger balance off it it's not.  Maybe it's also throwing balance sheet off too?  Just a random thought.