Download Error Message

[djm149]

I downloaded the EasyAcct program and got the following error message, "unable to get the instance of EADotnetintegration.FactoryClass because file not found: Intuit.CLRBridge.dll". I tried downloading 2 more times with the same result. Has anyone else run into this problem? Any Ideas?

[D_C]

I am getting the same message.  How do I resolve this issue?

[CardinalBBFan]

Little different but unable to finish install - PTG.Lacerte.RemoteConfiguration.RemoteConfigurationinit, because File not found: Intuit.CLRBridge.dll

[Kathi_at_Intuit]

Hi @CardinalBBFan Thanks for posting in the Community about being unable to finish the install. We would reach out to EasyACCT Support. They will be able to assist with this and be able to give program updates. 

[CardinalBBFan]

I spent almost 4 hours on this Monday. I spent 3 1/2 hours today on the phone with EasyAcct support and no, they could not figure it out.  Another 45 minutes on the phone with my IT guy and now I have to get another IT person out here tomorrow to try again.  This program cost way too much to have to deal with this. It's now 2 weeks til W-2's and 1099's and I'm no further then I was two weeks ago. Totally unacceptable. 

[CardinalBBFan]

Did you get any resolution yet? I worked on this for hours Monday. Spent 3.5 hours on phone with Support today. No solution. They don't know. Where do you go when Support can't help? I can see the "missing" file on my File Explorer, but EasyAcct can't see it.   ?????