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2025-2026 update

askquesion
Level 1

Based on our past experience, we do not have high expectations that posting this will lead to meaningful improvements. However, since this appears to be the only available channel, we are leaving this feedback.

The issues we are experiencing are the same ones that many other users have already reported.

Since the 2025–2026 update, the software has shown serious performance and stability problems:

  • Excessive loading time when accessing individual company files

  • Extremely long delays every time the date range is changed in Transaction Data Entry

  • Frequent freezes, lag, and malfunctions that cause the program to become unresponsive for extended periods

These are not minor inconveniences. They are severely disrupting daily operations and have reduced work efficiency by more than half.

What is especially frustrating is the recurring pattern where updates break features that previously worked perfectly fine. For example, reports are now displayed incorrectly unless the Fit to Screen option is turned off—an issue that did not exist before. This type of regression should not be happening in a production environment.

Prompt and concrete action is urgently needed to address these issues. More importantly, future updates must be properly tested so that existing, functional features are not rendered unusable yet again.

This is not merely a request for improvement, but a necessary demand for the software to meet a basic, workable standard.

2 Comments 2
jmabc
Level 1

We are also having issues of corrupt data.  Payroll from 24 and 25 appearing in same year.

0 Cheers
The1CPA
Level 2

I am having the same issues!  

0 Cheers