Troubleshooting the ProSeries error - Invalid Form Path Entry

When attempting to open ProSeries, the program fails and generates the following error:

"Invalid Form Path Entry - Please reinstall ProSeries. Unable to locate your installed products."

This error can be caused by changing a drive mapping, or copying the ProWinYY folder from one computer to another.

Before you start:

• This article references default installation paths and uses YY to reference the tax year in 20YY format. C: will always indicate the local drive and X: will always indicate the network drive.

How do I resolve this error?

Follow these steps for a network installation:

1. Make sure no workstations have ProSeries open.
2. In Windows Explorer, open the C:\ProWinYY\Forms folder.
3. Delete the files cache.fdfi and RNCACHE.
4. Click the ProSeries icon/shortcut once to highlight it.
5. Hold down Ctrl + Enter on your keyboard.
6. Continue holding Ctrl until the message "One moment please." appears.

If you still can't open ProSeries:

1. Uninstall the workstation:
   1. Go to the Windows Start menu.
   2. Select (All) Programs.
   3. Choose ProSeries 20YY.
   4. Select Uninstall.
2. In File Explorer, open the C:\ProWinYY folder and delete the 32bit folder.
3. Reinstall the workstation from the network WKSTN folder.
4. For example, F:\ProNetYY\WKSTN.

Follow these steps for a standalone installation:

1. Go to the Windows Start menu.
2. Select Programs.
3. Choose ProSeries 20YY.
4. Select Uninstall.
5. In File Explorer, open the C:\ProWinYY folder.
6. Rename the 32bit folder to 32bitOLD.
7. Reinstall ProSeries.