![ProConnect Help](https://uxfabric.intuitcdn.net/web-app/sh-exp-pcg-app-experience/pcg_ohh_icon.2bb472dd.png)
"Error while getting Calculation Data from engine" in Lacerte
by Intuit• Updated 1 month ago
When attempting to process a return or clicking the Forms tab in Lacerte, the may receive the following error message:
"Error while getting Calculation Data from engine [client#]"
This message is a generic error that can have several root causes. This article will help you narrow down the most likely cause and resolve the error.
Before you start:
- This article references default installation paths and uses YY to reference the tax year in 20YY format. C: will always indicate the local drive and X: will always indicate the network drive.
First, determine which clients are affected:
- If you only receive this error on one client file, the cause is likely input related. See A. Reviewing client input below. However, if the affected client is an extremely complex return, follow the instructions for D. Increase Java Engine memory.
- If you receive this error for all clients within one tax type (for example, all Partnership returns), but clients in other modules are unaffected, see B. Repair the database below.
- If all of your clients in all tax types are affected, or if all of your clients with a certain state are affected, the cause is likely a bad installation. See C. Repair your Lacerte installation below.
Sign in now for personalized help
Ask questions, get answers, and join our large community of Intuit Accountants users.
More like this
- Resolving errors when calculating returns or entering information in Lacerteby Intuit•6• Updated April 24, 2024
- Lacerte program version 40.0101by Intuit•39• Updated October 23, 2023
- "Error Initializing Config" error message when launching Lacerteby Intuit•5• Updated December 01, 2023
- How to challenge a calculation in Lacerteby Intuit•7• Updated May 24, 2024
- Amount reported with description ELA in Lacerteby Intuit•32• Updated 2 years ago