Intuit HelpIntuit
How to remove a user from your Intuit Hosting Rightworks account
by Intuit• Updated 9 months ago
Before you start
Deleting a user or unassigning a package will NOT stop the billing for the package. If you need to change the number of users that you pay Intuit for, see this article.
Only the Rightworks Account Owner or an Account Admin will be able to complete these steps.
How to delete a user
- Sign in to the Rightworks AppHub.
- Go to the Admin Console, and then select the Users tab.
- Check the box in front of the user you would like to delete.
- Click the Delete User(s) button.
How to unassign a package from a user
When a package is removed from a user, the apps are uninstalled because the package controls the apps available. If you later reassign a package to them, apps will need to be reinstalled.
- Sign in to the Rightworks AppHub.
- Go to the Admin Console, and then select the Packages & Add-ons tab.
- Click on the blue Intuit Lacerte Tax or Intuit ProSeries Tax link.
- Check the box in front of the user you want to no longer have a package.
- Click Remove Users from Package.
Sign in now for personalized help
Ask questions, get answers, and join our large community of Intuit Accountants users.
More like this
- How to Un-invite a Client in Intuit Linkby Intuit•14•Updated November 18, 2023
- How to contact Intuit Practice Management for helpby Intuit•11•Updated 3 weeks ago
- Resolving sign-in issues with Intuit Linkby Intuit•21•Updated December 04, 2023
- How to create an online Intuit account for Lacerte or ProSeriesby Intuit•23•Updated March 26, 2024
- ProSeries Intuit Hosting onboarding and setup guideby Intuit•20•Updated March 19, 2024