These instructions include how to create a company backup file.
- Start from the Company Selection screen.
- Select the Back up Company icon from the toolbar above the Current Data Path.
- Select the company to back up.
- Click the Back up Company button to the right of the Current Data Path.
- Select a destination for the backup file.
- The recommended location is C:### where ### is the 3-digit company ID.
- A folder will appear in the backup location with the same name as the company ID.
- In this folder the program creates two files:
- EZACT###.CMP (where ### is the 3-digit customer ID)
- EZCLSTRW.DIR
- Open a new email.
- Once inside the body of the email, click Attachments and then Attach File (steps will vary based on the email program).
- Browse to the file to attach.
- If you backed it up to C:###, browse to that folder.
- Only attach the EZACT###.CMP file.
- Once the attachments are included, finish the email by providing a complete description in the body of the email.
- Send the email.