Most File Exchange issues happen at sign-in. Sign in using your case number and the email address associated with that case — not another contact email on your account. Entering a different email is the most common cause of sign-in failures. Your support agent can send the File Exchange link to you through the case, which confirms the correct email and saves you from typing the URL.
The PIN is case-sensitive, so enter it exactly as provided.
In the EBS program, make a Back Up of the company data before transferring.
Open the company and select  EasyACCT Utilities then choose  EasyACCTClient Transfer.
Select the option to Transfer To  EasyACCTProfessional Series.
Select a Data Path for the Transfer File, this is the location where the transfer file will be stored.
Select Continue.
Check the boxes for each item to transfer.
Select Begin Transfer.
At the prompt, Ready to begin transfer. Proceed? Answer Yes.
 EasyACCT creates the file but does not send it.  Send the file as an email attachment or transfer using a flash drive or another device.
The  EasyACCTClient Transfer process creates two files: EZTCD###.CMP and TCDATA.### (### refers to the company ID number).
Open a new email.
Once inside the body of the email, select Attachments and then Attach File (steps will vary based on the email program).
Browse to the file to attach.
Attach either EZTCD###.CMP or TCDATA.###, then repeat the steps to attach the remaining file.
Once the attachments are included, finish the email by providing a complete description.