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Taxpayer is HOH filing status and taking the dependent care credit but ex gets the CTC this year. Where do I zero out the CTC?
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The taxpayer is eligible. Information entered correctly into ProConnect per their instructions. Credit still not appearing on return. Is there another spot not ...
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I've done everything mentioned in the linked article. But the correct credit is not showing up on the return.
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I'm having a similar problem for someone who was dependent in 2019 but not 2020, so eligible for the full credit now. I entered -1 in both spots, and nothing is...
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I'm using ProConnect, and I followed the instructions for how to enter the non-received payments. Not sure what's glitching. I deleted and re-entered a few time...
