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  • Problem solved by the wonderful technician! It took awhile, but it turned out that the attachment I was sending with the return had more than 20 characters in t...
    suzanned
    1
    Jun 30, 2020
  • Okay, I was able to e-file a different return over the weekend with no issues. So the problem must be specific to this return. Any ideas? I have run error check...
    suzanned
    2
    Jun 30, 2020
  • Yes, it converts but will not transmit. I have uploaded the updates, refreshed the updates, tried to e-file from both inside the return and from home base- noth...
    suzanned
    4
    Jun 30, 2020
  • I am trying to e-file a return but it will not transmit. I get no error messages. I have re-started the computer, updated the software, all to no avail. Any ide...
    suzanned
    6
    Jun 30, 2020
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