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I have no icon on my desktop with that folder or name.
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@Orlando there is NO zip file to send. There is no error report. It just closes. Friday afternoon it closed itself after almost every print, and DURING an efile...
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Did that this morning... and this afternoon it closed itself 9 times. It did it twice while I was transmitting a return. I MUST GET THIS RESOLVED. I lost over a...
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@OrlandoI appreciate it, but there is literally no window. It just shuts down, no warning, no message. I find that if I print then move when I close the print d...
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I hadn't thought to try that.... because after paying all that money... it should work or we should have a way to contact them for a better fix.Thanks for the s...
