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That is exactly what I have been doing, that does not work. As soon as I go out of that screen it is gone (that is, the save function does not work).
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The program seems to have deleted the preparer code I input when installing. Every file says it is not valid. If I enter the info where asked, it only lasts whi...
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It may be intermittent, but it has been over 5 hours and still unable to open my software after many tries.
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Just tried for the umpteenth time, got in this time! Guess I got lucky finally after all day trying... Hope this is fixed by tomorrow!