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Just FYI for anyone who sees this question. Per Intuit support there are multiple people having this problem. I have an open case & they are apparently working ...
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Both Taxpayer & spouse are claiming their education credits. Taxpayer is Lifetime Learning. Spouse attended 2 different universities & is eligible for her last ...
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Finally got through to support. My issue was that I had downloaded Pro instead of Basic. They were both on my account available for download because apparently ...
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I'm having a similar issue. I've purchased Pro return basic series & when I went to authorize a return it says it is a PPR & wants me to submit a payment.
