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ProSeries TaxExperience: 10 years
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A returning client has uploaded documents in link multiple times. The documents do not appear on my end. We contacted the help desk without resolution. The IT p...
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Yes, I had a client submit documents via upload with success on their end and I am unable to see any documents are available. We worked with the help desk who h...
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I just spoke with the proseries tech support. The is still some communication challenges between proseries and the state of IN. When you check the box to mark t...
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Proseries is still not allowing the amended return for the state of IN to be e-filed. I am still getting an error message on the federal form that says I have t...
