duplicate of previous filed, how to correct to be able to efile?

[Debbie Beach lover]

I am getting the duplicate of one that was previously tried to be e-filed. I deleted the first one that had the same error in Pro Basic, thinking that would help but on the second one still getting duplication error.  How do I fix to be able to e-file the federal & state returns?  I only have one file now; I only have one file with federal & state.

Thanks

Debbie

[sjrcpa]

What exactly is that error message?

Is it saying that a tax return has already been filed with that SSN? (even if you didn't efile it)