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See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. Lacerte | ProConnect | ProSeries
See what's trending for the November 15th deadline (Form 990) and resources for the upcoming tax season. Lacerte | ProConnect | ProSeries
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- Row Mismatch Message
Row Mismatch Message
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Gorilla
Level 2
11-07-2022
06:51 PM
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When launching Proseries Beta on one of my computers I keep receiving the attached message about a mismatch of rows. Each time I have proceeded to 'fix it' and then run it again successfully. I have closed the program and relaunched it with no issues each time.
A couple of days later when I launch the program, the mismatch message is displayed again.
3 Comments 3
Intuit_YashK
Employee
11-08-2022
09:21 AM
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Could you please share ProSeries logs.
From ProSeries menu,
Help ==> Send Logs
And follow the prompt to send these via email to us. Thanks.
Gorilla
Level 2
11-08-2022
04:15 PM
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Thank you. I have submitted the logs as requested.
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Intuit_YashK
Employee
11-10-2022
11:26 PM
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Thanks for logs.
Please confirm if you had remove any data or cache files from 22data folder?
Have you seeing it again since you shared the logs?