As the deadline approaches, you may experience longer wait times to receive an Accepted or Rejected status for e-filed returns.
Although the IRS and many states may process e-file submissions faster at other times of the year, it's normal for IRS acknowledgements to take one to three days, and for state returns to take two to five days.
Returns that don't get acknowledged within that timeframe are considered delayed, and you can find a list of current delays we're working with the tax agency to resolve in this article.
To check for new acknowledgements
You can check for status updates in ProSeries, or access the latest status from anywhere using My Account:
- Sign in to My Account.
- Follow the link above, or from your dashboard, select Products on the left-side menu, then click e-File Status.
- Enter the required information:
- The Product you used to e-file the return
- The Status you want to check for (typically All)
- Enter the date you e-filed the return in Start date
- Enter the End date for your query
- Your client's tax identifying number in SSN/EIN.
- Click the Submit button to retrieve acknowledgements for your client from the specified date range.
