rd-108

[larryboeshart]

I am reporting a Major Problem with the electronic processing of the Kansas City Earnings returns.  RD-108 & RD-109.  KC requires that either of these forms be filed electronically to comply with the city requirements.  The state program for processing the KC returns is included in the MO state program.  The current setup is that to file one of the KC returns electronically there is the requirement that the MO state return be selected to be electronically filed.  I have the situation of a taxpayer that can't file the MO electronically.  This taxpayer claims a credit on the 2024 MO return that flows from MO-TC.  The state of MO does not allow the electronic filing of the MO return that has a credit flowing from MO-TC.  This aspect of having MO being checked for electronic filing will not work in this situation.  The KC returns are not part of the MO returns.  The MO return is for the state filing and the KC returns are for the city.  These are independent jurisdictions.  My understanding is that the NY state system in ProSeries is setup in a manner that allows NYC to be selected separately for electronic filing and not driven by the state of NY selection.  The filing of the KC returns should be setup in the same manner.  The current setup is a major defect in the processing of the KC returns.  I have discussed this issue with at least 3 representatives on the phone and no progress has been made.  High priority needs to be given to getting this issue resolved.  The representatives tried to help with suggestions to the technical support but to no avail.  Service by the representatives was good.  The effort by technical support was nothing.  Technical shows no interest is resolving this significant program flaw.