List PO Box as tax firm address

[Enrolledagent]

I was told the physical address must be printed on a tax return as it is stated with the IRS. However, on the IRS summary application, it lists both physical address and mailing address. On the dashboard of my intuit account, there is a place to update your mailing address, but that is misleading.  I updated my mailing to a PO Box and Intuit would not accept this.  It defaults to physical address.  If both IRS and Intuit have the physical address and can still determine the location of EFIN, why is a tax firm not able to print mailing address on tax returns? At least have the option to use mailing address.