I have been using the program since 1986, when it was owned by ChipSoft. As a professional who will be paying $7,000 next year, I want to finally put in writing what I have been saying over the phone for a long time: Get a dedicated phone line for professionals. I'd be happy to pay even more if I knew that every time I called I would get an experienced person who can answer my question without wasting a huge amount of time and, frequently, not being able to find an answer to my question.
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