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City and state aren't populating when the zip code is entered. Software version is current - 2023.08.13.

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City and state aren't populating when the zip code is entered. Software version is current - 2023.08.13.

jonicap

When I enter the zip code, the city and state aren't populating on the federal information worksheet or any other field.

Status: New
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3 Comments
PATAX
Level 15

I think their system is going haywire today. I just got an email from them asking me if I signed in from a new smartphone that they didn't recognize. The same smartphone that I've been using for years. The system also isn't telling you when someone replies to your post.

IRonMaN
Level 15

Out of curiosity, did you enter a valid Zip Code.

Jim-from-Ohio
Level 11

Tools >Options > General > Under Data Entry, make sure ZIP Code Automation is checked > OK

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