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Why no quote and why no notifications about early renewal?

dandan
Level 2

noquoteCapture.JPG

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9 Comments 9
Skylane
Level 11
Level 11

Check your account settings but if you call customer service on Monday, they’ll be happy to take your money

If at first you don’t succeed…..find a workaround
dandan
Level 2

Not and give me early renewal discount

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Skylane
Level 11
Level 11
If you complain enough they will fix problem and give you discount. They try not to piss off (and lose) customers.
If at first you don’t succeed…..find a workaround
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Just-Lisa-Now-
Level 15
Level 15

They sent out notifications back in May reminding people to use Auto Renewal.


♪♫•*¨*•.¸¸♥Lisa♥¸¸.•*¨*•♫♪
dandan
Level 2

Apparently that doesn't happen if there is a glitch and no quote in your account

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dandan
Level 2

Tried that...

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abctax55
Level 15

And you *just* now noticed that you hadn't renewed the (essential) software for your professional practice  ????? 

SMH

"Tax software is no substitute for a professional tax preparer"
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TaxGuyBill
Level 15

@Skylane wrote:
They try not to piss off (and lose) customers.

 

LOL.  Since when?

dandan
Level 2

@abctax55 

It is unclear to me what the purpose of your post is...

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